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The product will be delivered to you within twenty working days upon receipt of payment, by Colissimo to the address indicated. If a product received does not give you complete satisfaction, you can of course return it to us.
You have 30 days to send us a return, from the date of receipt of your package. If you return your package to us within 14 days of receipt, you can choose between an exchange or a credit note valid for 6 months. Beyond 14 days, you can benefit from an exchange.
As the products are made upon validation of the order, the right of withdrawal does not apply.
Return acceptance conditions
In general, the products must be returned by colissimo in perfect condition for resale, unworn, unwashed, folded up in their original packaging, still labeled with any accessories.
Contact customer service by email for the return address and our GTC at firstname.lastname@example.org.
Are there any exceptions?
Personalized orders cannot be subject to any retraction, exchange or credit.
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